When choosing a caterer, most people look for a company with a reputation for good quality food. However, the customer service you receive is equally important, if not more so. Even if you select a caterer that offers diverse menus featuring the freshest high quality ingredients, your event will not be a success if the service is poor. Guests are far more likely to remember bad service over good food.
Fast customer service is crucial to the success of your event. This is especially true for corporate events and events with a high number of guests.
Fast Customer Service
For events with several people, it’s crucial that your caterer is able to expedite service so that hungry guests are not waiting to eat. The goal should be to get everyone served as quickly as possible. This ensures that everyone is able to eat together.
At corporate events and meetings, guests typically need to be served and seated quickly. This enables events to continue as planned. It also ensures that employees are able to return to work as soon as possible. Speedy customer service helps keep your event on track.
Choosing a Caterer
When looking for a caterer to work with, the customer service you receive over the phone can tell you a lot about the catering service you’ll receive on the day of your event. If the catering company is slow to return your calls or emails, or does not respond at all, it’s probably best to look for a different caterer.
Customer service begins the moment you contact the company. Fast, friendly customer service from the start indicates a catering company that truly cares about its customers.
If time is a concern for your event, you might need to consider additional ways to speed up food service. Consider choosing a catering company that offers buffet or self-serve options. Of course, it’s still important that the food arrives on time. Self-serve options are not a reliable substitute for fast customer service.
Reliable Northern Virginia Caterer
Boulevard Catering offers fast, reliable customer service for corporate events, private parties, weddings and more in Northern Virginia and the Metro DC area. We offer a wide variety of menu choices as well as buffet and self-serve options. Our professional caterers can work with you to create a customized menu for your event. Please contact us for more information about event catering.